Proficient in the creating, testing, and deploying Application Packages, Software Updates, Windows OS, and Task Sequences using Microsoft SCCM 2012 in a large corporate environment.Excellent knowledge with Windows 32 - Bit / 64-Bit Workstation/Server OS Environments, Windows Registry, Active Directory, User Profiles, and Group Policies. Strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies and procedures, and maintain superior customer service at all times with all users.Over 17 years of experience with providing technical support for client software, OS, and network issues.Obtain a challenging technical position where I can utilize my desktop engineering and technical support skills towards an opportunity with potential growth.
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